Changing My Mind About Bots

I am doing a course about using bots and learning just excellent they are in business for the small business person as well as a corporate company. It’s an available way of automating many of your processes.

Do you know something? I never thought that I would be interested in bots.

Because, quite frankly, I hate when they are used improperly. Then bots become clumsy and clunky and they just don’t feel right to the end-user. There are so many times I’ve thought “Why can’t I just make a quick phone call instead?” but that’s not necessarily going to be a viable option.

However, when it is used correctly and making “actual” conversation, it goes really well.

I didn’t think this was possible. But I have seen it in the setup that the two people teaching us have done and honestly, it opened my mind to a whole new world. I have been able to see multiple opportunities where it would be useful. Bots can remove the necessity for me in being involved in every step of the process.

When you start a business you know that you can’t do it all, you don’t have the expertise and you need to automate as much as you can. Well, I have now discovered ways that I can see myself actually wanting to automate, so I am going to. This is doing something that I didn’t believe was possible.

My mind was saying this was impossible and that nobody could do this.

But I have seen that it CAN be done successfully. So I am going to set at least one up. In fact, if you are around you may see more than one in use, at one time.

There are so many people saying that they “have” the ability to do things, but they just don’t work the way the initial person conceived in their mind. The impact it has on the end-user is certainly not what the author envisioned. And using a bot, you can even give someone an alternative day/time/service, if they are not able to participate for any reason.

You might be wondering why I brought up this whole concept of automated bots.

Well, if you are an introvert or someone who doesn’t like to use the telephone, or for some other reason, you can use bots in your business. And using bots can make your business successful, combining them with your own personal expertise.

So you see, even in this one thing, I am glad that I kept an open mind and took the course although I had wondered if it was worth doing at all. Because I love the “personal touch,” but you can have that without being physically present. You don’t need to lose that sense of everyone being an individual just because you are too busy or tired or telephoned out and just cannot do one. More. Thing.

The bot can do most, if not all, of the processes you need.

However, you must remember to stay in the terms and conditions of whatever social media platform you are using at the time.

What do you think about bots? Send me am email or comment below. I would love to hear it, especially as I have gone from a complete hater to loving seeing all the different things I could do with them.


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